Wish your debit cards offered you better security options with more spending control? Now there's SecurLOCK Equip.
SecurLOCK Equip is an easy-to-use mobile app that puts the power to protect your debit cards in your hands. Simply use the app to turn your card on or off in real-time as needed. Or customize your cards by setting permissions for transactions by location or buying channel.
What is SecurLOCK Equip?
SecurLOCK Equip is a new mobile app that allows you to control how, when, and where your debit cards are used.
- A simple & secure way to manage and monitor your payment transaction activity.
- SecurLOCK Equip can help keep your debit cards safe and provide instant notifications whenever your card is used.
How do I get the SecurLOCK Equip app?
- iPhone users can download from the Apple Store
- Android users can download from the Google Play Store
- Once you've successfully downloaded the app, you can begin registering your cards
What happens if my debit card is lost or stolen, or I get a fraud alert?
Contact us right away if your card is lost or stolen.
- Turn off your card in the SecurLOCK Equip app
- After you receive a replacement card, you will have to register it in the app.
If you get a fraud alert:
- Call 1-855-962-1602 within seven (7) days. The phone is answered 24/7.
- After seven (7) days, call your preferred branch for resolution.